Benchmark (Exeter) Limited ("we", "our", "us") respects your privacy. This policy explains what information we collect, why, and how we handle it.
Information we collect
- Contact details – such as your name, email address and phone number.
- Project details – information you give us when making an enquiry or requesting our services.
- Technical data – such as IP address, browser type and how you use our website.
We only collect the minimum data necessary for our services.
How we use your information
- To respond to enquiries and provide our surveying services.
- To maintain business records and meet legal obligations.
- To improve our website and services.
- To send occasional updates or important notices, if you have agreed.
We do not sell or trade your data.
Legal basis for processing
- Contract – when processing is necessary to provide our services.
- Legal obligation – where the law requires us to keep or share data.
- Legitimate interests – for running and improving our business.
- Consent – when you have given clear permission, for example to receive marketing emails.
These are the lawful bases we rely on under the UK GDPR.
Sharing your information
We may share data with trusted third parties who help us run our business, such as IT providers and professional advisers. They may only use it for agreed purposes and must keep it secure. We may also share information where required by law or to protect our legal rights.
International transfers
If we transfer personal data outside the UK, we make sure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
Cookies
This website does not use advertising or tracking cookies. Our hosting provider may use strictly necessary cookies for security. You can manage cookies in your browser settings.
Keeping data safe
We use reasonable technical and organisational measures to protect personal data. No system is completely secure, so we cannot guarantee absolute security.
How long we keep data
We keep personal data only for as long as needed for the purposes above or as required by law, then securely delete it.
Your rights
- To access your personal data.
- To correct inaccuracies.
- To request deletion.
- To restrict or object to processing.
- To request data portability.
- To withdraw consent at any time.
To exercise any of these rights, contact us at [email protected]. You can also complain to the Information Commissioner's Office (ico.org.uk).
Contact us
Benchmark (Exeter) Limited, Unit 12, Kingfisher Court, Pinhoe Trading Estate, Venny Bridge, Exeter, EX4 8JN. Email [email protected].